We understand that sometimes things just don't work out. No hard feelings lovelies, the great news is that we accept all returns (except for bottoms for hygiene reasons) and we will provide full refunds.
Thank you so much for giving us a go.
Please contact us on email@example.com within 14days of receiving the product to organise the return and return the items within 30 days of receiving the product.
After receiving the product, the returned funds may take 2-3 business days to clear back to your bank account, depending on your payment method.
All refunds will be processed back to the original payment method used to place the order. If you have used a combination of web credit and card/PayPal/AfterPay then your web credit will be re-issued and your payment refunded.
Since we have already covered the initial shipping costs, unfortunately we are not able to cover the shipping costs to return items.
We process all Australian returns within 2 business days of receiving your items. We will send you an email with the details of your processed return.
Please make sure the below criteria is met before returning your items.
That you contacted us within 14 days of receiving the product.
Items must be received in original condition - unworn, unwashed, with all tags still attached.
If you are unhappy with the nipple pasties please return them within 14days of purchase and a full refund will be applied to our purchase method.
Return postage is at the cost of the buyer.
In the event of a faulty Item:
Please email firstname.lastname@example.org within 7 days of delivery so that our returns team can arrange for the faulty goods to be repaired or replaced as soon as possible. We will then ask you to return your item to us within 7 days from the date of shipment.
Please do not use any faulty items. Items must be in original condition and must not have been worn, altered or washed. We will assess the fault upon return of the garment and reserve the right to repair or replace it. If the item is no longer in stock, a full refund or store credit will be issued.
Please send us an email to email@example.com if you have any other enquiries.